Privacy Policy

Michael Head Marketing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at michaelheadmarketing.com (the "Site") or engage with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or lead capture form on our Site
• Schedule a strategy call through our booking system (Calendly)
• Download a resource such as our AI Search Playbook
• Subscribe to our email communications
• Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, business name, website URL, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages visited, time spent on pages, and navigation patterns
• Device type (desktop, mobile, tablet)
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To schedule and manage strategy calls and consultations
• To send you marketing communications (with your consent), including newsletters, resources, and service updates
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To protect against fraud, unauthorized access, and other security concerns
• To comply with legal obligations

3. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our Site.

Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly (e.g., session management).
• Analytics Cookies: Help us understand how visitors use our Site so we can improve it.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our Site.

4. Third-Party Services

We use the following third-party services that may collect information about you:

• Calendly: For scheduling strategy calls. Their privacy policy is available at calendly.com/privacy.
• Google Analytics: For website traffic analysis. Google's privacy policy is available at policies.google.com/privacy.
• GoHighLevel (CRM): For managing client communications and lead follow-up. Their privacy policy is available at gohighlevel.com/privacy-policy.
• Meta (Facebook/Instagram): For advertising and retargeting. Meta's privacy policy is available at facebook.com/privacy/policy.
• Google Ads: For paid advertising campaigns. Google's advertising privacy is covered at policies.google.com/technologies/ads.

We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., CRM, email marketing, analytics), subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Do Not Sell: We do not sell your personal information. If you are a California resident, you have the right to know that no sale of personal information occurs.

To exercise any of these rights, please contact us at michael@michaelheadmarketing.com.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• The right to know what personal information is collected, used, shared, or sold.
• The right to delete personal information held by us and our service providers.
• The right to opt out of the sale of personal information. (We do not sell personal information.)
• The right to non-discrimination for exercising your CCPA rights.

To submit a request under the CCPA, please contact us at michael@michaelheadmarketing.com. We will respond within 45 days as required by law.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: